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Bank Refuses Armless Customer Due To Lack Of Thumbprint!
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But this time, it's a 'jobs-worth' over at the bank's retail arm (forgive the pun) who is to blame. Fox News reports that an armless man went into a BofA branch in Tampa, Florida, to cash a check.
Steve Valdez, who was born without arms and wears prosthetic devices, was apparently turned away - and all because he couldn't produce a thumbprint to confirm his identity! Valdez was incredulous, as he even provided two photo IDs. He later received a telephone call of apology.
Bank of America's Customer Services Department was said to be up in arms over the incident.
In the meantime, Vanity Fair has come out with its 2009 Top 100 Information Age Powers. In pole position is Goldman Sachs CEO Lloyd Blankfein. Warren Buffett came in 4th, BlackRock CEO Larry Fink 6th, and JPMorgan Chase boss Jamie Dimon made 9th.
The New York Post reports that, according to Nielson BookScan, the 4 books recently published about Bernie Madoff sold just 9,000 copies between them last month. One avid book reader told Here Is The City: 'It's hardly surprising. The target group for these publications are surely Madoff investors - and none of them can afford the price on the cover!'.
And The Wall Street Journal reports that Paul Calello, the CEO of Credit Suisse's investment banking unit, is temporarily stepping down as he is having to undergo an 'intensive program of treatment' for cancer. Eric Varvel, who runs the unit's EMEA operations, becomes acting CEO.
Finally, the newspaper also reports that Credit Suisse is now actively looking for private banking acquisitions, although will only be interested in businesses which have the highest compliance standards, and fit in with the bank's business model.
Reader Comments
1. 'The 'armless' story reminds me of something else I heard recently. A woman who had just had her leg amputated tried to claim Incapacity Benefit. She was told by the government worker handling her case that she would have to wait 3 months to claim - in case she got better!'.
2. 'The teller should have gone out on a limb to help this guy!'.
3. 'Hardly the 'hands-on' approach the bank advocates'.
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